Privacy Policy

Last updated: September 29, 2026

The entity responsible for this website is 东莞市海瑞模具实业有限公司. The website is presented under the name KTM Mold at www.ktm-mold.com. For privacy questions, contact inquiry@ktm-mold.com or write to No. 9, Hengtai Road, Xin’an, Chang’an Town, Dongguan City, Guangdong, China 523880.

Information you send us

When you submit a project inquiry, you provide your name, email address, project description and, if you choose, a phone number or file. We use this information to review your request, prepare a response or quotation, and continue the discussion about your project. The website sends the inquiry through its contact form and email service. Our website records outgoing notification emails, which may contain inquiry information; the form service itself does not store the submitted message.

Please do not include sensitive personal information in an inquiry or attachment unless it is necessary for your request.

Website analytics and cookies

We use Google Analytics 4 (GA4) to understand visits and improve our pages. GA4 may collect page views, session activity, approximate location, browser and device information, and a pseudonymous identifier stored in a first-party cookie such as _ga. When a form submission succeeds, our website sends a generate_lead event with a numeric form ID. We do not include inquiry names, email addresses, phone numbers, messages or files in this event.

Google Analytics loads automatically when you visit this website. Google processes analytics information for this service. See how Google uses information from sites that use its services. You can manage cookies in your browser or use the Google Analytics opt-out browser add-on.

Other website features

If comments are enabled and you leave one, WordPress may collect the information entered in the comment form, your IP address and browser information to moderate comments and prevent spam. Some pages may link to or embed content from other websites. Those providers may collect information when you interact with their content, subject to their own privacy notices.

Retention and access

Our current GA4 settings retain event-level data for 2 months and user-level data for 14 months. Aggregate reports may remain available longer. Outgoing website email logs are set to be deleted after 365 days. We retain inquiry emails, attachments and related business correspondence while needed to respond and manage the business relationship, and periodically review and delete them when no longer needed. We limit access to inquiry information to people and service providers who need it to answer requests or operate the website and email service.

Your questions and requests

Email inquiry@ktm-mold.com to ask about, correct or request deletion of information you submitted, subject to applicable record-keeping obligations. We may update this policy when our website tools or practices change.